2007 © Hagerty Consulting, Inc. All Rights Reserved

July 2010. Department of Defense Exercises Option to Extend Counternarcotics Performance Metric Support Contract to Hagerty

The Office of the Deputy Assistant Secretary of Defense for Counternarcotics and Global Threats extended Hagerty’s contract through Lockheed Martin to assess DoD’s counternarcotics (CN) performance metric system and recommend changes to improve the structure and composition of how CN activities are tracked and reported. The DoD CN program collaborates with other Federal, State, local and partner nation law enforcement agencies to disrupt and dismantle the illicit drug trade and narco-terrorism by: (1) detecting and monitoring drug trafficking; (2) sharing information with intelligence and law enforcement agencies, and (3) helping countries build their illicit drug detection and interdiction capabilities.

Based on Hagerty’s recommendations, DoD has adopted new Standard Operating Procedures for its field-based CN programs to design and report performance measures. During the next six months, the Hagerty team will be convening performance metric workshops with DoD’s Combatant Commands to develop outcome-related indicators that better inform progress towards DoD’s counternarcotics strategy and the newly released 2010 National Drug Control Strategy.

July 2010. Hagerty Registered to Conduct Business with the State of Florida

Hagerty renewed its registration to conduct business in, and with, the State of Florida in July. We are a registered vendor to provide management consulting services to Florida agencies through www.myfloridamarketplace.com .

June 2010. California Awards CMAS Contract to Hagerty

The California Department of General Services has awarded a CMAS(California Multiple Award Schedule) contract to Hagerty. The CMAS contract is based on Hagerty’s GSA MOBIS contract and qualifies Hagerty to provide the following services to California state entities: Hagerty can also offer any services listed in our MOBIS contract to the State of California.

May 2010. MEMA Renews Mississippi Alternative Housing Pilot Program Support

The Mississippi Emergency Management Agency (MEMA) awarded Hagerty the Mississippi Alternative Housing Pilot Program (MAHPP) Housing Strategy Service support contract effective June 1, 2010 through May 31, 2011. Hagerty’s primary objective is to create an effective framework that enables MEMA and its partners to transition cottages into permanent housing. The Hagerty team has led this initiative in several key areas including program design and development, engagement with nonprofit and government partners, jurisdictional outreach, and policy creation. The contract award confirms the exemplary program management and technical support the project team has provided to MEMA and its MAHPP partners during the last 25 months.

April 2010. Metropolitan Washington Council of Governments (MWCOG) Awards Dewberry, Including Hagerty, Law Enforcement Exercises contract

Hagerty, as part of the Dewberry team, has been awarded a contract to design and execute a series of exercises to test the operational response of various jurisdictions’ patrol, tactical, EOD, and EMS units, based on the new policies and plans developed over the course of the last year. The exercise series includes two tabletop exercises and a full scale exercise. The first tabletop will focus on the micro-level issues and will be tailored to the commanders/leaders of the respective tactical, EOD, and EMS teams. The second tabletop will address macro-level issues for the COG Fire and Police Chiefs. The full scale exercise, due to its inter-jurisdictional nature, will include Montgomery County, Prince George’s County, the Maryland State Police, and the Federal Bureau of Investigation.

April 2010. Hagerty Presentations at the 2010 National Hurricane Conference

In April, Vice President Anthony Trasatti and Managing Associate David Ledet attended the 2010 National Hurricane Conference in Orlando, Florida. Mr. Trasatti gave two presentations during the training sessions: 1) an overview of the Special Community Disaster Loan program and a detailed review of the loan application procedures, policies, and documentation requirements; and 2) an update of the Public Assistance audit requirements, highlighting OMB guidance. The discussion also provided tips and lessons learned for advance preparation for an audit. Mr. Trasatti also participated with the City of New Orleans in its presentation regarding the lessons learned from Hurricane Katrina and the City’s efforts to establish a Program Delivery Unit to expedite and better manage the recovery program.

Mr. Ledet presented during the Conference’s Recovery track’s National Disaster Housing Solutions workshop, which featured FEMA’s Joint Housing Solutions Group (JHSG) and the Alternative Housing Pilot Program (AHPP). His presentation focused on the recent activities of the JHSG that is currently piloting 6 innovative disaster housing units at the National Emergency Training Center in Emmitsburg, MD. The discussion covered the design of the pilot evaluation, key interim results, and future assessment plans.

March 2010. FEMA Special Community Disaster Loan Program

Hagerty was engaged to re-engineer and implement FEMA’s $1.4 billion Special Community Disaster Loan Program (SCDL) following Hurricane Katrina and Rita. The SCDL provides Federally-funded loans to aid disaster impacted communities that have incurred significant losses in tax revenues, impeding the community’s ability to provide ongoing essential services (i.e. public schools and public safety). A team of Hagerty financial professionals review and analyze current service operating budgets, tax revenue flows and any unreimbursed disaster related expenses that were not covered by the traditional Public Assistance Program. Hagerty is developing training materials, budget tracking templates, and supporting due diligence documentation for each respective SCDL applicant review.

February 2010. FEMA 2nd Appeals Awarded to Cooper Zeitz and Hagerty

FEMA awarded the Cooper-Zeitz team, including Hagerty Consulting, a contract to review the second level appeals for FEMA’s Public Assistance Program. The team will review an estimated 200 second appeals per year. They will also provide FEMA with technical and programmatic expertise to ensure that appeal evaluations, reviews, and reports are compliant with laws, regulations, and policies that govern the Public Assistance program. The team will manage and administer the second appeals process to make sure that required deliverables are completed within the programmatic and regulatory timeframes.

January 2010. FEMA Awards Program Coordination and Planning Management Support Contract to Coordination and Planning Partners Joint Venture Team

FEMA’s Disaster Assistance Directorate’s Program Coordination and Planning Division awarded a five year contract to the Coordination and Planning Partners joint venture, of which Hagerty is a subcontractor. The scope of services under the contract will provide technical support for long-term community recovery; writing, reviewing, and revising contingency plans; developing and conducting program evaluations; developing and maintaining SOPs, program guides, and job aides; conference planning and delivery support.

December 2009. D.C. Public Schools Office of Special Education Awards Organizational Transformation Advisory Support contract to Hagerty

Hagerty and its subcontractor, Urban Policy Development, have been engaged by the D.C. Public Schools to carry out an assessment of the Office of Special Education (OSE) business processes to transform OSE’s financial management operations into a high performing structured business unit to proactively and systematically manage resources to further the academic environment of D.C.’s special needs students. The projects seeks to design and implement a roadmap to stand-up a new business unit with defined financial management, budget formulation, and acquisition planning processes and systems to inform program resource decision-making with timely, accurate, and relevant financial information. During the anticipated one-year engagement, business process improvements or reengineering will occur throughout OSE’s functional programs and business operations. New processes and systems will be developed and documented to enable the organization to carry out its long-term strategic goals.

November 2009. FEMA Awards Hazard Mitigation Technical Assistance Program IDIQ Contract to Dewberry Team, including Hagerty Consulting

The Federal Emergency Management Agency (FEMA) awarded the Dewberry Team, including Hagerty, one of four Indefinite Delivery/Indefinite Quantity contracts to provide a broad range of technical assistance and support services to the Hazard Mitigation Technical Assistance Program (HMTAP) administered by FEMA’s Mitigation Directorate. Hagerty provides support services to assist with: financial management, strategic analysis and planning; job aide development; Standard Operating Procedure (SOP) evaluation and revision; meeting facilitation and summarization; coordination efforts; workgroup facilitation and product evaluation; technical services and tools; Joint Field Office (JFO) operations, evaluations, training development, and adult education; and expanded field training of staff during surges in disaster circumstances.

October 2009. FEMA Awards National Disaster Housing Task Force Contract to Hagerty

The Federal Emergency Management Agency (FEMA) awarded Hagerty a six month task order to provide program management support to the National Disaster Housing Task Force (NDHTF). The NDHTF leads the interagency implementation of the National Disaster Housing Strategy released in January 2009, that establishes a framework for national-level disaster housing planning and preparedness efforts.

September 2009. FEMA Awards Documentation and After Action Review Technical Services Contract to Hagerty

The Federal Emergency Management Agency (FEMA) awarded a four year IDIQ contract to Hagerty to provide Documentation and After Action Review Technical Services (DAARTS) for the Individual Assistance (IA) Program. The IA Division is embarking on a multi-year project to revise and update the IA Program Concept of Operations (CONOPS), Standard Operating Procedures, Field Operation Guidelines and job aides. Hagerty’s first task under this contract is to revise and update the IA program CONOPS and convene a series of workshops with program stakeholders to identify program bottlenecks and solutions to streamlining.

August 2009. FEMA Awards Catastrophic Disaster Readiness Planning Contract to Hagerty

The Federal Emergency Management Agency (FEMA) awarded a four month contract, with three four month option periods, to Hagerty and its subcontractors, Tetra Tech and All Hands Consulting, to provide catastrophic disaster readiness planning and technical assistance support to the New Madrid Seismic Zone (NMSZ) area and Florida. The NMSZ extends more than 120 miles southward from Cairo, Illinois, at the junction of the Mississippi and Ohio Rivers, into Arkansas and parts of Kentucky and Tennessee. Damaging earthquakes are not as frequent in the NMSZ as in California, but when they do occur, the destruction covers more than 15 times of the area because of underlying geology and soil conditions prevalent in the region. After Hurricane Katrina struck the Gulf Coast in 2005, the Federal government is enhancing plans, policies and procedures and resources to coordinate Federal, State, and local response and recovery efforts after a catastrophic earthquake, hurricane, or terrorist attack using a weapon of mass destruction. Hagerty’s consulting team is working with FEMA’s Disaster Operations Division to develop the National Concept of Operations, NMSZ Federal Catastrophic Earthquake Plan, and regional catastrophic incident annexes.

July 2009. FEMA Awards Joint Housing Solutions Group II Contract to Hagerty.

The Federal Emergency Management Agency (FEMA) awarded a 1 year base period, with four, one-year options, to Hagerty and its subcontractors, ATCS P.L.C and ICF LLC, to provide program management, readiness planning and technical assistance support to the Disaster Assistance Directorate’s Joint Housing Solutions Group. Beginning in 2006, Hagerty and ATCS developed a systematic methodology for FEMA to identify and assess post-disaster temporary housing alternatives to travel trailers and mobile homes. The Hagerty team developed a web-based Housing Assessment Tool, which catalogues more than 175 technical data points for each alternative housing option, and developed a modeling tool to define and calculate the scope and type of temporary housing requirements for future disasters. Under the new task order, the Hagerty team will continue to update the housing compendium that identifies the array of temporary housing options that may be used to accommodate the diversity of individual and household needs and the wide range of use presented by geography, climate, and community acceptance.

June 2009. FEMA Awards Evaluation of the Disaster Housing Assistance Program for Hurricanes Katrina / Rita to Hagerty.

The Federal Emergency Management Agency (FEMA) awarded Hagerty a task order to evaluate the Disaster Housing Assistance Program (DHAP) administered by the Department of Housing and Urban Development (HUD). DHAP is a FEMA – HUD pilot grant program that provided rent subsidies to non-HUD assisted families displaced by Hurricanes Katrina and Rita. Given the magnitude of these Gulf Coast Hurricanes that displaced tens of thousands of individuals from their homes and communities, FEMA entered into an agreement with HUD to design a tenant-based subsidy program modeled on the Housing Choice Voucher Program. Under the DHAP, HUD engaged its network of Public Housing Authorities to administer the program by locating eligible rental units, entering into rent subsidy agreements, and providing case management services for more than 40,000 displaced households. Hagerty professionals are assessing the efficiency and effectiveness of the DHAP pilot program and identifying opportunities to improve the program.

May 2009. Department of Defense Awards Counternarcotics Performance Metric Support Contract to Hagerty

The Office of the Deputy Assistant Secretary of Defense for Counternarcotics and Global Threats awarded Hagerty, through a Lockheed Martin prime contract, a five month task order to assess DoD’s counternarcotics (CN) performance metric system and recommend changes to improve the structure and composition of how CN activities are tracked and reported. The DoD CN program collaborates with other Federal, State, local and partner nation law enforcement agencies to disrupt and dismantle the illicit drug trade and narco-terrorism by: (1) detecting and monitoring drug trafficking; (2) sharing information with intelligence and law enforcement agencies, and; (3) helping countries build their illicit drug detection and interdiction capabilities. As one of several Federal agencies supporting the National Drug Control Strategy, DoD is required to provide annual CN performance data to substantiate progress towards this Strategy.

April 2009. Hagerty Professionals Lead Workshops at the National Hurricane Conference in Austin, Texas.

Hagerty professionals led two workshops at the National Hurricane Conference, which took place April 6th through the 10th at the Austin Convention Center. The conference provided an opportunity for emergency managers and consultants to share lessons learned from previous disaster events and to discuss ways to further increase disaster preparedness at the federal, state, and local levels.

Hagerty professionals contributed to the conference agenda by leading two workshops. Hagerty Vice President Garret Ingoglia moderated a session titled, Understanding the Eligibility of Administrative Costs in the PA Program, which addressed FEMA’s new approach to reimbursing grantees and subgrantees for their costs to administer Public Assistance grants. Panelists for this session included James Walke, the Acting Assistant Administrator for FEMA’s Disaster Assistance Division, Jason Watkins, Director of Emergency Preparedness for Jefferson Parish Public Schools, and Jonathon Hoyes, Vice President of ATCS, PLC . The panel discussion included active audience participation, and a number of federal, state, and local government representatives and contractors offered suggestions on improving the implementation of the new administrative cost rules.

Matthew Hochstein, Hagerty Senior Managing Associate, facilitated a workshop session on FEMA’s Gap Analysis Program (GAP). Matt, who is the GAP project manager for Hagerty, provided an overview of GAP and discussed recent developments in the program, including the development of the Data Collection and Analysis Tool. Other presenters included Sarah Williamson, FEMA Region VI, Will Blair and Suzanne Cowie, FEMA Region III, and Bruce Sterling, Virginia Department of Emergency Management. Several members of the audience spoke up to explain the importance of GAP from a state and local perspective, and to express their support for the program moving forward.

March 2009. General Services Administration Awards Financial and Business Solutions (FABS) Contract to Hagerty.

The General Services Administration (GSA) has awarded Hagerty a five-year contract to provide accounting and complementary financial management services through its Financial and Business Solutions (FABS) Special Item Number 520 Multiple Award Schedule. Under the labor hour schedule, Hagerty’s accounting and financial analyst professionals will provide the following illustrative services:

Hagerty joins 147 approved vendors for Accounting Services (SIN 520-11) and 189 approved vendors for Complementary Financial Services (SIN 520-13).

February 2009. Hagerty teams with URS Corporation to Develop San Francisco Bay Urban Area Security Initiative Mass Care and Sheltering Plan.

Funded under the San Francisco Regional Catastrophic Planning Grant program, Hagerty professionals will assist the URS Corporation’s Oakland office professionals in developing a regional mass care and sheltering plan for the 12 Bay area counties. Hagerty professionals will assess who in the region has a current formal post-disaster housing strategy and integrate these documents into the regional plan. We will help identify the unique characteristics and needs of the residents of each community within the 12 Bay Area counties to identify potential housing assistance requirements based on a disaster (particularly the needs of people with disabilities and those with special). We will also help identify supporting structures, partner organizations, and private sector enterprise that can assist in mass care and shelter operations. The project is anticipated to begin during the first quarter of 2009.

January 2009. FEMA Awards Flood Risk Mapping, Assessment, and Planning (Risk MAP) Program Management Contract to the Accenture Team, including Hagerty Consulting.

The Federal Emergency Management Agency (FEMA) awarded the Accenture Team, including Hagerty, the Risk MAP Indefinite Delivery/Indefinite Quantity contract, which combines flood hazard mapping, risk assessment tools and hazard mitigation planning into one seamless program. The intent of this integrated program is to encourage beneficial partnerships and innovative uses of flood hazard and risk assessment data in order to maximize flood loss reduction. The contract’s primary objective is to develop and execute a comprehensive program management structure that enhances all the Risk MAP programs furthering the goals of Risk MAP, and measuring the reduction of the Nation’s vulnerability to natural hazards. Hagerty professionals with help the project team implement program cost, schedule, scope, and quality management practices that enable reliable and efficient operations and forward-thinking innovation throughout the Risk MAP program.

December 2008. FEMA Awards Enterprise Applications Development, Integration, and Sustainment (EADIS) Task Order to IBM Team, including Hagerty Consulting.

The Federal Emergency Management Agency (FEMA) awarded the IBM Team, including Hagerty, the EADIS Indefinite Delivery/Indefinite Quantity contract, which combines numerous information technology (IT) development contracts in multiple FEMA Directorates into a single contract vehicle. Currently, FEMA supports nearly 200 IT applications and systems to manage and report on the Agency’s disaster preparedness, response, recovery and mitigation programs. Under this six year contract, FEMA seeks to improve agency wide processes for IT development, integration, and enhancements at lower costs, reduced life-cycle development time, and integrated operational functionality. As part of the IBM Team , Hagerty professionals will provide IT consulting services to design and deploy applications that meet FEMA’s unique set of program area requirements.

November 2008. FEMA Exercises Second Option Period for Hagerty Task Order to Provide Individual Assistance Technical Support to the Louisiana Transitional Recovery Office.

FEMA exercised the second six-month option period to have Hagerty Consulting continue to work with the Agency to support its direct housing operation in New Orleans and Baton Rouge, Louisiana. Hagerty professional will continue to collect and analyze critical housing data, maintain and develop information management and reporting systems, and prepare essential reports on temporary housing matters for senior DHS-FEMA management.

October 2008. Defense Finance and Accounting Service (DFAS) awards Hagerty Government Wide Accounting Modernization Project Management Support Task Order.

The Defense Finance and Accounting Service (DFAS) awarded Hagerty a task order under its Transformation Solutions Blanket Purchase Agreement to provide project management support to the Government Wide Accounting (GWA) Modernization Project in collaboration with the Department of Treasury’s Financial Management Service. The GWA modernization project addresses the central accounting and reporting functions associated with budget execution and the dissemination of financial and accounting information across all Federal agencies. Once implemented to replace legacy accounting systems, GWA will improve Federal agency financial analysis and decision-making.

Hagerty professionals, including those from Resolvit, Hagerty’s subcontractor, will develop and execute a phased GWA implementation strategy for DFAS required for each DoD Treasury reporter Agency Location Code for the Navy/Marine Corps, Army, Air Force, and other Defense Agencies. Other support includes the development and maintenance of comprehensive GWA project management portfolio documentation, such as a Business Impact Analysis, Work Breakdown Structure, Risk Mitigation Plan, and Master Schedule.

September 2008. FEMA Exercises First Option Year for GAP Analysis Program

In March 2008, Hagerty Consulting was awarded a multi-year contract to expand and scale-up the Federal Emergency Management Agency’s (FEMA) Gap Analysis Program to all ten FEMA Regions. Hagerty professionals have been providing program support as well as conducting an assessment of the 2007 Gap pilot program. For example, Hagerty professionals worked with GAP coordinators in the hurricane prone Regions (I, II, III, IV, and VI) to collect data on the current state of preparedness for the 2008 hurricane season. Hagerty professionals completed an assessment of hurricane prone Region implementation of the GAP pilot, and made recommendations for Program improvements. Additionally, Hagerty consultants designed and convened the July 22-24, 2008 National Gap Conference, where they worked collaboratively with the FEMA GAP team to develop topics, workshops, and materials that were presented with the goal of expanding Gap Program to an all-hazards response and recovery framework.

FEMA exercised the first year option period to continue Hagerty’s support in developing standard operating procedures, integrating new stakeholders, and institutionalizing the Gap program.

August 2008. FEMA Gulf Coast Recovery Office Awards Hagerty Consulting Multi-Year Program and Project Management Consulting Agreement

FEMA’s Gulf Coast Recovery Office (GCRO) awarded Hagerty Consulting a three year Blanket Purchase Agreement to provide a broad range of program and project management support activities. Support areas include information resource management, financial analysis, compliance assessments, business process reengineering, and technical support for reviews of environmental and historic preservation issues.

The GCRO is responsible for oversight and coordination of multiple FEMA programs in the four Gulf Coast States of Alabama, Louisiana, Mississippi, and Texas. FEMA’s programs include Individual and Public Assistance, Hazard Mitigation, Logistics, Planning and Operations.

July 2008. Hagerty Consulting Conducts Improper Payment Information Act Testing of Department of Homeland Security High Risk Programs

As a subcontractor to PricewaterhouseCoopers, Hagerty professionals conducted an Improper Payment Information Act (IPIA) risk assessment of three high risk programs administered by components of the Department of Homeland Security. IPIA requires that Federal agencies identify programs and activities susceptible to improper payments, estimate and report the amount of improper payments, and describe what corrective actions have been implemented to reduce erroneous payments. Hagerty professionals examined programs managed by the U.S. Coast Guard, Immigration and Customs Enforcement, and Transportation Security Administration.

June 2008. Metropolitan Washington Council of Governments selects Dewberry & Davis Team, including Hagerty Consulting, to provide emergency preparedness and response training exercises

The Metropolitan Washington Council of Governments selected the team of Dewberry & Davis and Hagerty Consulting to be on the pre-qualified list of firms to receive solicitations to provide support for the development of training and exercises included in the National Capital Region Exercise and Training Operations Panel Multi -Year Training and Exercise Plan and activities. Training exercises will focus on testing new processes and procedures, examining roles and responsibilities, and strengthening relationships among Federal, State and local stakeholders that collaborate during emergency responses and recovery. Training exercises will use the Homeland Security Exercises and Evaluation Program methodology based on scenarios and will be conducted using both table top and operations based approaches.

May 2008. FEMA Exercises Option Period for Hagerty Task Order to Provide Individual Assistance Technical Support to the Louisiana Transitional Recovery Office

FEMA exercised a six-month option period to have Hagerty Consulting continue to work with the Agency to support its direct housing operation in New Orleans and Baton Rouge. Under this option period Hagerty will continue to collect and analyze critical housing data, maintain and develop information management and reporting systems, and prepare essential reports on temporary housing matters for senior DHS-FEMA management.

May 2008. Hagerty Consulting Engaged to Help Mississippi Develop a Permanent Housing Strategy

PBS&J has engaged Hagerty Consulting as a subcontractor to create an effective framework to enable the Mississippi Alternative Housing Program to transition 500 eligible families into permanently placed Mississippi Cottages, an alternative model of disaster housing. The Mississippi Alternative Housing Program is funded by a $281 million federal grant and is administered by the Mississippi Emergency Management Agency. The purpose of the program is to develop and produce a safer and more comfortable temporary housing unit for use after a disaster. The program will also address additional goals such as new approaches to management of units and the option of allowing units to go from temporary to permanent. To date, more than 2,500 cottages have been installed in the lower six Gulf coast counties of Mississippi.

The Hagerty team will be responsible for spearheading efforts to broker deals with jurisdictions, nonprofits and state agencies to permanently place Cottages, and for negotiating financing options for individuals wishing to purchase the units for use as permanent housing. The team has been working on a questionnaire for current occupants and developing policies and procedures to transfer ownership of the cottages to individuals, nonprofits, and public housing authorities.

April 2008. City of New Orleans Awards Hagerty Finance & Accounting Support Contract

The City of New Orleans has awarded a contract to Hagerty Consulting to help the City improve its internal controls to better comply with Federal and State grant requirements, and provide accounting and finance support during the reconstruction effort. Hagerty professionals will perform an internal controls assessment to identify improvements, or additional internal controls the City can implement, that will promote efficiency, reliability of financial reporting, and compliance with various related funding sources, including HUD CDBG, FEMA PA, and the Louisiana State Revolving Fund. In addition, Hagerty will provide, as needed, accounting and finance support to the City related to its reconstruction effort. The Moreward Group, a New Orleans based Disadvantaged Business Enterprise, will assist Hagerty Consulting on this contract.

April 2008. City of Philadelphia's Office of Emergency Management and Fire Department Awards Hagerty Contract to Plan and Implement Three Table Top Exercises

The City of Philadelphia’s Office of Emergency Management and Fire Department selected Hagerty Consulting to develop and implement three tabletop exercises (TTXs). TTXs are a low-stress, low-profile type of exercise that primarily serve to assess where they may need to better educate stakeholders on new programs, policies or procedures. They are also a means to assess where communication and decision-making processes can be strengthened. The City has been working on updating its evacuation plans; therefore, two of the TTXs will be focused on scenarios that require mass evacuation. In addition, the City will have one TTX focus on a scenario that assesses executive decision-making processes.

March 2008. FEMA Awards Hagerty Task Order to Implement GAP Analysis Program

FEMA’s Disaster Operations Directorate (DOD) awarded a Task Order to Hagerty Consulting to help implement its GAP Analysis Program. This program was designed to facilitate communication and coordination between FEMA and state and local governments to identify vulnerabilities that can be addressed proactively in order to increase disaster preparedness. It was piloted in 2007 in five hurricane-prone regions to examine the regions’ preparedness levels on seven critical areas including debris removal, commodity distribution, evacuation, sheltering, interim housing, medical needs, and fuel capacity along evacuation routes.

Hagerty will help FEMA expand the program using an all-hazards approach. The project will initially focus on upgrading the system used to capture and report the data. Subsequent work activities may include refining the assessment tool and data collection process, facilitating workshops with state and local partners, identifying solutions to proactively address gaps, and developing change management plans, particularly as they relate to training and exercises.

March 2008. Hagerty Professionals Attend and Present Workshops at the National Hurricane Conference in Orlando, Florida.

During the week of March 31, 2008, five Hagerty professionals traveled to Orlando, Florida for the National Hurricane Conference, the premier national forum for education and training in hurricane preparedness. Over the course of several days, the Hagerty team had the opportunity to engage in discussions with a host of stakeholders in the disaster arena including: federal, state, and local emergency managers and elected officials, voluntary agency representatives, private industry representatives, vendors, and other professional consultants. The conference provided an opportunity to share lessons learned from previous events and planning ideas to further increase disaster preparedness at the federal, state, and local levels.

Hagerty professionals contributed to the conference agenda by presenting multiple workshops. Nicole Boothman-Shepard moderated a session titled, Cash-Flow Challenges in Hurricane Affected Communities, in which Steve Hagerty served as a panelist along with the Chief Financial Officer of the City of New Orleans and the County Administrator for Indian River Florida. The workshop focused on discussing creative solutions to ease the cash flow burden commonly faced by local governments in the aftermath of a disaster. Dana Farrell and Nick Roshon facilitated a session on FEMA’s Joint Housing Solutions Group, titled The Assessment of Temporary Housing Alternatives, which prompted spirited discussion about the viability of utilizing new models of temporary housing to serve disaster-affected households. Nicole Boothman-Shepard also served as an instructor for a day-long training on the new policies, planning guides, contractor requirements and the overall challenges to recovery for state and local governments.

February 2008. Defense Finance and Accounting Service (DFAS) awards Hagerty Government Wide Accounting Modernization Project Management Support Task Order.

The Defense Finance and Accounting Service (DFAS) awarded Hagerty a task order under its Transformation Solutions Blanket Purchase Agreement to provide project management support to the Government Wide Accounting (GWA) Modernization Project. The GWA modernization project addresses the central accounting and reporting functions associated with budget execution and the dissemination of financial and accounting information across all Federal agencies. Once implemented to replace legacy accounting systems, GWA will improve Federal agency financial analysis and decision-making.

Hagerty professionals, including those from Resolvit, Hagerty’s subcontractor, will help identify DFAS requirements for the GWA, and develop a phased implementation plan by DFAS business area. The professionals will develop and maintain a comprehensive project management portfolio, including a project team charter, work breakdown structure, and communications and change management plans.

January 2008. FEMA Awards Hagerty Task Order to Provide Individual Assistance Technical Support to the Louisiana Transitional Recovery Office

The devastation wrought by Hurricanes Katrina and Rita presented FEMA with the largest direct housing mission in the agency’s history and involved the temporary housing of over 90,000 households in the State of Louisiana alone. FEMA has awarded Hagerty Consulting a task order to provide technical support services to FEMA’s Individual Assistance (IA) temporary housing operations. Since day one of the Katrina disaster, Hagerty professionals have provided support services to FEMA IA operations in Louisiana and the other Gulf Coast States, facilitating and streamlining the process of providing disaster victims with housing support.

Hagerty professionals are now engaged full-time at the Louisiana Transitional Recovery Office in New Orleans and other recovery offices located in Louisiana. The team carries out a variety of activities that support direct housing operations, including critical maintenance and development of the information management and reporting systems administered by the Individual Assistance departments involved in the temporary housing mission.

December 2007. FEMA’s Gulf Coast Recovery Office Awards Hagerty Task Order to Recommend Improvements to Post Katrina Housing Action Plan

Hurricane’s Katrina and Rita devastated the housing stock along the Gulf Coast States of Alabama, Louisiana, Mississippi, and Texas. Two years after the hurricanes landed, more than 65,000 households continue to reside in FEMA provided travel trailers, park models, and mobile homes. To transition households currently living in travel trailers and park models into more permanent housing solutions, the Gulf Coast Recovery Office developed a Housing Action Plan that establishes processes and protocols for assisting households to identify and to move into stable housing resources.

The GCRO awarded Hagerty a134 day task order to conduct an assessment of the Housing Action Plan processes, identify bottlenecks and barriers, and suggest areas of improvement to streamline processes and to accelerate the transition of households to more permanent housing alternatives. Hagerty is conducting the study with a 12 person project team deployed in the four Gulf Coast states.

November 2007. Defense Finance and Accounting Service (DFAS) awards Hagerty 5-year $20 million Transformation Solutions Blanket Purchase Agreement (BPA).

DFAS is the largest finance and accounting operation in the world and is responsible for ensuring that accurate records are kept for the over $500 billion that DoD spends annually. DFAS’s transformation goal is to produce higher quality products and services at lower costs, allowing more appropriated funds to be directed to the DoD war fighting mission. To achieve this goal, DFAS will:

To enable achievement of these objectives, DFAS awarded Hagerty and its subcontractors, Resolvit Resources and Intervise, a five year BPA to provide program management, accounting, consulting and training services to enduring DFAS sites located in Cleveland and Columbus, OH, Indianapolis, IN, Rome, NY, and Limestone, ME. Illustrative consulting assignments include business process re-engineering to stand-up Accounting High Performing Organizations, developing an Enterprise Risk Management Program to integrate internal control programs, and establishing a Financial Management Center of Excellence.

October 2007. FEMA Awards Hagerty Unified Hazard Mitigation Program Regulatory Services Task Order

FEMA administers five hazard mitigation assistance programs that have common goals of providing funds to States and local communities to reduce the loss of life and property from future nature hazard events. The five programs, however, have unique statutory authorities, program requirements, and funding triggers.

FEMA awarded Hagerty Consulting a two year task order to help design, plan, and draft regulations to support the creation of a unified hazard mitigation assistance regulation to simplify and streamline the application and eligibility determination process, program implementation, and grant management and close-out process. Hagerty professionals will assist in drafting regulatory documents, undertake regulatory research, advise on the coordination of rulemaking among FEMA, DHS, and OMB, and prepare proposed and final regulations for publication in the Federal Register.  

September 2007. FEMA Awards Hagerty Long Term Community Recovery Support Assistance Task Order

The aftermath of Hurricane Katrina has shown that comprehensive and holistic community post-disaster planning is a key component to successful disaster recovery. Currently, communities seek clearer guidelines and strategies to plan for the recovery and restoration of the whole community, particularly in situations of widespread devastation after events of a catastrophic nature.

To better prepare for future disasters, FEMA has awarded a one year task order to Hagerty Consulting and its engineering subcontractor to expand and develop its long term community recovery capabilities, known as Emergency Support Function (ESF) 14. The Hagerty team will design intergovernmental recovery coordination strategies, develop standard operating procedures, deliver workshops and training, and create model communication materials and job aids. The plans, procedures, workshops and job aids produced by this effort will guide Federal operations planning for comprehensive state and local recovery activities.

August 2007. FEMA Exercises Option Year for Joint Housing Solutions Group Task Order

Hagerty Consulting is providing Readiness Planning, Technical Assistance, and Support to FEMA's Joint Housing Solutions Group, a multi-agency housing task force that seeks to improve FEMA's disaster housing assistance capacity by increasing the range of housing options provided to victims and communities impacted by disasters. The Hagerty team, including an engineering subcontractor, is performing a variety of services to support the JHSG including: project management, operational planning, technical writing, facilitation, modeling, user requirements definition, web tool development, and field testing.

On July 31, 2007, FEMA issued an Interim Direction suspending the use of recreational vehicles (travel trailers and some types of park models) due to potential adverse health concerns. As a result, FEMA asked Hagerty to accelerate assessments of alternative housing products by establishing an “Operations Center” at Headquarters and by coordinating multi-disciplinary field teams to inspect and evaluate housing units. The team applied the Housing Assessment Tool (HAT) developed by Hagerty over the last year to various alternative housing products. In addition, the team identified, researched, and analyzed administrative and policy actions that FEMA could take to expand the types of housing options for disaster victims and facilitate their use in a disaster. Viable housing alternatives will be piloted by FEMA in the hopes of identifying a range of options that provide safe, fast, comfortable, and cost-effective means for housing people displaced after a disaster.

July, 2007. Department of Interior, Bureau of Reclamation Awards Hagerty Endangered Species Act Program Facilitation Task Order

The Federal and non-Federal signatories to the Middle Rio Grande Endangered Species Act Collaborative Program found themselves at a crossroads regarding critical program, organizational, and budgetary issues. To decide upon the best course forward, the Bureau of Reclamation, the primary sponsor of the Collaborative Program, issued Hagerty Consulting a Task Order to facilitate a two-day consensus building retreat for more than 50 representatives of the Collaborative Program in Taos, New Mexico in August, 2007.

With just two weeks to plan and coordinate the retreat, Hagerty professionals worked with the Collaborative Program leadership to understand the history of the program, assess group dynamics, identify decision-making roadblocks, and map out a facilitation agenda to achieve group participant expectations. During the two day retreat, Hagerty professionals facilitated structured sessions, kept the group focused on the agenda’s objectives, and led the participants to a more informative and collaborative decision making process. The project was delivered on-time and on-budget and the participant and COTR’s evaluations were universally positive in noting that the 2-day facilitated session helped create an environment for more respectful and meaningful dialogue between the various stakeholders.

 

News
Choose
Facts
History
Executives
News
Principles
Promise