Hagerty specializes and provides services in eight functional areas: Business Process Transformation, Facilitation, Financial Management and Analysis, Grant and Loan Management, Policy Analysis, Preparedness and Crisis Recovery, Program and Project Management, and Strategic and Performance Management. To view all Hagerty service offerings and capabilities, Download PDF.
BUSINESS PROCESS TRANSFORMATION
Business process transformation aims to improve the efficiency of business operations by removing duplicate or unnecessary steps and automating as many processes as possible. It involves a radical rethinking of what processes are and how they can best be executed. The results can be dramatic, with demonstrable, measurable operational improvements, including lower administrative costs, reduced response times, more accurate transactions, and faster service delivery. (Download PDF)
FACILITATION
Effective facilitators focus on meeting dynamics so that participants can concentrate on the substance of their work together. Hagerty places an upfront emphasis on meeting preparation, which reduces breakdowns in meeting management and allows the facilitator to respond flexibly to unanticipated meeting roadblocks. To encourage rapid diagnostic appraisals and brainstorming, and to distil great ideas, Hagerty professionals have experience with all facilitation technologies, from flip charts to electronic groupware. (Download PDF)
FINANCIAL MANAGEMENT AND ANALYSIS
Whatever your organization's focus or mission, sound financial management is vital to successful program administration. Hagerty understands the regulations that govern federal financial management (e.g., the Chief Financial Officers Act, OMB Circulars). The result is compliance with federal audit requirements and more timely, accurate, and useful financial information to support management decisions. (Download PDF)
GRANT AND LOAN MANAGEMENT
Grant and loan management requires a broad understanding of the highly complex Federal financial management regulatory environment. Hagerty professionals include accountants with more than 20 years’ experience in financial management and auditing; former government executives who have administered billion-dollar grant programs; and grant writers who have secured tens of millions of dollars for local government. (Download PDF)
POLICY ANALYSIS
Policy analysis, also known as policy studies, is the systematic evaluation of alternative means of achieving social and public policy goals. Hagerty professionals have advanced degrees in public administration, public policy, statistics, economics, and social work, and years of policy analysis experience. Our specialists have national experience in specialized policy areas and understand the quantitative and qualitative methodologies required to evaluate changes in policies and programs. (Download PDF)
PREPAREDNESS AND CRISIS RECOVERY
Emergency preparedness is a crucial element of any disaster or crisis prevention and recovery plan. Hagerty will help you plan for a crisis, and if necessary, help you respond and recover with agility and confidence. To improve response and recovery operations, we provide comprehensive, effective, and intelligent business continuity and contingency planning, emergency preparedness, and crisis management. (Download PDF)
PROGRAM AND PROJECT MANAGEMENT
Hagerty excels at overall project planning and coordination from inception to completion. Our goal is to help you meet your requirements and make sure that your project is completed on time and within cost, and that it complies with required quality standards. Hagerty professionals have managed the implementation of a $7.4-billion outsourced Public Assistance Program; re-engineered, coordinated, and implemented a $1.3 billion loan program; and designed, implemented, and overseen a $1.5 billion federal grant quality control unit. (Download PDF)
STRATEGIC AND PERFORMANCE MANAGEMENT
Strategic and performance management creates the framework and capabilities that will align people, programs, and processes to achieve your organization’s overarching goals and objectives. Hagerty will help you understand the few critical skills at which you must excel in order to achieve your objectives. As a result, your organization will have the operational focus it needs to fulfill its mandate and mission. Hagerty can help you articulate your mission, define your organizational strategy, translate strategic intent into action, and measure progress. (Download PDF)